CONSUMER TERMS AND CONDITIONS OUTLINE CONTENTS

1. Definitions
This clause sets out the meaning of any terms which have specific meaning within this document.

2. General
This clause explains the extent to which this document applies to dealings between you and us.

3. Provision of Service

This clause explains that we simply provide the car rental booking service and that you will be required to enter into a separate contract with a car rental company for the car rental services.

4. Offers

This clause explains the status of any offers made by us.

5. Reservations, Confirmations and Delivery of Car

This clause sets out the procedure for reservations, confirmations and delivery of a vehicle and explains the responsibilities of CARNECT compared to those of the relevant car rental company. It also explains what happens if you do not show up to collect your car. In addition, the clause explains when payment is taken and highlights some of the terms that may be included in a car rental contract, such as a requirement for you to pay a security deposit.

6. Prices. This clause explains that quotations are given in the stated currency and explains when prices may be subject to change.

7. Modification or cancellation of Reservation. This clause explains when you may modify or cancel your order and in what circumstances we may offer a refund. It also explains that you may be required to make a late cancellation payment if you do not show up to collect your vehicle or cancel with less than the agreed notice.

8. Customer’s Obligations and Liability. This clause sets out your obligations and reminds you that your rental must be lawful.

9. CARNECT Obligations. This clause reiterates that our obligations are limited to liaising with the car rental company and not for the provision of the car rental service.

10. Disclaimer of Warranties. This clause explains much of the information we provide via the car rental platform comes directly from the car rental companies. As such we are not responsible for that information, nor are we liable for a failure to fulfil a car rental contract by a car rental company.

11. Limitation of Liability. This clause sets out the limitations on our liability.
12. Miscellaneous. This clause contains a number of general provisions in relation to the contract between you and us

including how we use your data, which law will apply and the way in which the contract should be interpreted.